Voice over Internet Protocol (VoIP)
As the UK communications infrastructure has become more reliable and capable of providing high quality connections, VOIP has become a more realistic proposition.
VOIP sends “voice” traffic over the IP networks in "packets" in the same manner as computers send their data. Without high speed and high quality connections, the communications are prone to delays and dropouts. "Quality of Service" is essential.
Providing adequate communication links are in place, VOIP can provide many benefits and increased flexibility. Remote offices can share the telephone system based at HQ. Home users can also be extensions of that system.
With the appropriate handsets, home users can have all the same functionality as their office based colleagues. This can include the ability to answer incoming calls and transfer them seamlessly to other users.
VOIP can greatly increase the efficiency of your business by allowing staff to truly "work from home".
